Privacy Policy

Introduction

Kampong Thom Learning Hub ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with our services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for courses or programs
• Contact us via email, phone, or contact forms
• Subscribe to newsletters or marketing communications
• Participate in surveys or promotions
• Visit our physical location

Personal information may include:

• Full name and contact details (phone number, email address, physical address)
• Date of birth and identification information
• Educational background and employment information
• Payment and billing information
• Course preferences and learning objectives
• Emergency contact information

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Course Administration: To process enrollments, manage class rosters, communicate schedules, and deliver educational services
• Payment Processing: To process tuition payments, issue receipts, and manage financial transactions
• Communication: To respond to inquiries, provide customer support, send course updates, and share important announcements
• Marketing: To send promotional materials, newsletters, and information about new courses (with your consent)
• Service Improvement: To analyze usage patterns, gather feedback, and improve our courses, website, and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Safety and Security: To maintain the safety and security of our students, staff, and facilities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, email service providers)
• Legal Requirements: When required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• With Your Consent: When you explicitly authorize us to share your information for specific purposes

All third-party service providers are contractually required to maintain the confidentiality and security of your personal information and may use it only for the purposes we specify.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data storage systems with encryption
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection and privacy
• Secure payment processing through trusted providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete personal information
• Deletion: You may request deletion of your personal information, subject to legal and contractual obligations
• Opt-Out: You may opt out of receiving marketing communications at any time by clicking unsubscribe links or contacting us
• Data Portability: You may request a copy of your personal information in a structured, commonly used format
• Objection: You may object to certain processing of your personal information

To exercise these rights, please contact us at [email protected] or +855 62 961 234. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality. For more details, please see our Cookies Policy.

7. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the updated policy on our website. We will notify you of significant changes via email or prominent notice on our website.

Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: